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Service & After Sales

We always value great service and customer experie

Satisfying customers' needs in all aspects

Service System

01.

Pre-sales consulting

02.

Product Delivery and Training

03.

After-sales service

04.

Service Returns

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One-on-one pre-sales questions and answers

Support customer's customized product requirements and provide corresponding technical solutions and quotation.

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Accurate and efficient product delivery and on-site technical training

Precision and EfficiencyWe have a strong production line to ensure that our products are delivered on time. At the same time, we emphasize the practical ability of our customers, so we arrange skilled experts to go to the site for free technical training, and the training time is not less than 10 working days. Product delivery and on-site technical training

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Rapid Response Accurate Problem Solving

We provide at least 12 months warranty period to ensure stable and reliable product performance. During the warranty period, we promise to respond quickly within 8 hours of receiving customer feedback, and dispatch a technical team to the scene within 36 hours to troubleshoot the problem and ensure that the product can quickly return to normal operation.

Service organization
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Regular visits to realize win-win situation for both sides

We will arrange regular return visits by our professional service team. Timely understanding of the customer's use of the product, collect customer feedback and comments in the use of the process, so as to target optimization of our products and services.

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Become trusted for the long term

After-sales service organization

Energy Storage Thermal Management Service Contacts

After-sales Service Engineer for South China

Mr. Xu

Customer service hotline：021－34500119

E-mail address：info@jstianmu.com.cn

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Understanding Energy Storage Thermal Management

Provide you with professional
products & services

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Understanding Thermal Management Testing Equipment

Provide you with stable
Efficient equipment service

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Service hotline

021-34500119
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Customized Consulting

Top up

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Being the Leader in Thermal Management
Contribute to the global energy revolution

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021-34500119

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info@jstianmu.com.cn

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Customized Consulting

Do you need personalized and customized service? Please contact us by filling out the form below! One of our engineers will get in touch with you.

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需求

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